When to Contact Support?
If you have problems with getting Wolf Winner Casino free chips, free spins are not displayed, you can not withdraw winnings or log into your account, be sure to contact support either on the website or on the mobile version of the platform. It works 24/7 and helps to solve both simple and complex situations related to your gaming experience.
Live Support
The easiest way to contact Wolf Winner is via Live Chat directly on the website. The chat window is available in the new menu, on the left with an icon with three stripes, called Contact. A form will open in which you should select Live Chat, enter your username, email and select the topic of the request. Available topics:
- Banking;
- Account Queries;
- Rewards;
- Bonuses or Free Spins.
Operators usually respond within a couple of minutes. If your request requires detailed consideration with screenshots attached, it is recommended to send a letter to the official email.
Email Support
Can’t log in to your account or have a difficult question regarding bonus accruals? Difficulties with the game, can’t make a deposit? Email is a great tool for solving the issue that has arisen. This method is perfect if your situation requires detailed consideration or attachment of files. In the letter, describe the problem in as much detail as possible:
- Indicate your username;
- The date the problem occurred;
- If possible attach screenshots.
You can send it to the address:
| Topic | Exact Email |
|---|---|
| General questions | wwservice@wolfwinner.com |
| Financial questions (deposits, withdrawals) | wwbanking@wolfwinner.com |
It is recommended to write to email in the following cases:
- Failed to get the promised free spins or bonus;
- Withdrawal errors occurred;
- No solution to the problem from the live chat service.
Phone Support
Active players can clarify their questions via a direct phone call. This is a quick way to contact a representative directly, especially if the problem is urgent or requires a voice explanation. Phone support is especially useful in cases where:
- You can’t log into your account;
- There are urgent questions about transactions or account blocking;
- You need to clarify the status of a request previously sent via email.
Contacts for communication:
- Toll-free number: +1 800 950 628;
- International number: +1 561 570 2135.
If your question is not critical (for example, the accrual of free spins is not displayed, the desired game is not in the category, how to get a promo code), then it is easier and faster to solve it in Live Chat on the website.